02392 756 943 Emergency Service

Surelock Homes

Are you locked out?
Just moved house?
Did you receive all the keys?
Need a locksmith in Portsmouth?
Average 30 minute response time!

From emergency lockouts to UPVC door lock problems Surelock Homes delivers a fast reliable & honest locksmith service for residential and commercial purposes.

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Top Rated Locksmith in Portsmouth

Trusted local locksmiths since 2006 – We offer discounts to the following:
Please make us aware when calling.
Surelock Homes has established itself as one of the top locksmiths in Portsmouth, and we’re here to help you with all your security needs. From a locked-out service to lock replacement to burglary prevention, our team of experts can help you get the job done right.
We started in 2006 as locksmiths in Portsmouth and have since grown to be one of the most respected security firms in the area. We’re a family-owned and operated business and take pride in our customer service and attention to detail.
If you need a locksmith in Portsmouth, look no further than Surelock Homes. We’re here to help you stay safe and secure.
We operate a no call-out charge policy, and weekend or bank holiday prices are the same.
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We are here to help 7-days a week, all year round.

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Click here to see our Google reviews.
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Quality Locksmith Services
You Can Trust

We provide reliable locksmith solutions for residential & commercial properties, delivering fast, secure, and professional service whenever you need it.

Trusted Local Locksmiths You Can Rely On

Beware of Rogue Traders

These so-called locksmiths are mainly advertising on Google Sponsored listing, promising a low call-out fee, but in actual fact, this will rise considerably once on site, and they use all kinds of tactics to get you to pay for parts that are not needed!!
All we can do as a company is warn potential customers of this because our complaints to Google / Trading Standards & BBC Watchdog have gone unanswered.
beware of rouge traders
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Available 365 days a year

At Surelock Homes master locksmiths, we don’t believe in taking days off or cutting corners when it comes to security. That’s why we offer a variety of services, including lock replacement and rekeying, 365 days a year emergency service with free consultations.
Our average response time is just 30 minutes.
Some of the locksmith services we offer are lockouts, lock repair, lock changes, burglary repair, uPVC lock repair and all covered by our emergency call out service.
Surelock Homes vans

Emergency locksmiths

We are professional locksmiths for many types of locks including:
We are a reliable and can help with all types of lock repair locally.
surelock homes

Emergency locksmiths in Portsmouth

Locked out of your home? Need to upgrade your old faulty locks? Or you may of just moved properties and require you locks to be changed?
Whatever the situation, there’s no need to worry.
Surelock Homes locksmith has the expertise with our experienced team that has provided residential and commercial locksmith Since 2006.
We cover most of Hampshire and West Sussex area.
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Open 365 days a year

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Free Property Security Check

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Fast Service

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Many discounts available

Locksmith Reviews

1,014 Google reviews
Posted on Google Google
L T profile picture
L T
29/10/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast and very good value for my lock and many keys! I would definitely recommend this company Thankyou
Posted on Google Google
Aneta S profile picture
Aneta S
25/10/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service, quick response time and excellent diligence.
Posted on Google Google
Adam C profile picture
Adam C
17/10/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick and efficient service from Dan and Paul fitting a new cylinder to our broken lock. Would recommend, many thanks

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Carlee M profile picture
Carlee M
23/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service was amazing very quick and efficient and the person who attended was really polite and friendly. Thank you so much! Will be recommending your company onwards to my friends and family 😊

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Tina b profile picture
Tina b
23/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service. Reasonable prices, quick response, polite professionals. Confident and knowledgeable. They resolved the problem in minutes after other professionals had failed. I would have no problem recommending these guys.

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Mel L profile picture
Mel L
22/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used Surelock Homes several times, highly recommend.. Super service, friendly, efficient and fairly priced. 10/10 Many thanks!

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Jasmine T profile picture
Jasmine T
21/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing company, quick and easy!

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Hannah N profile picture
Hannah N
13/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience with Surelock Homes. They came out really quickly when I was unable to lock an external door and made it safe and secure.

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
Martin H profile picture
Martin H
08/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super-quick . Effective and professional. Highly recommended.

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊
Posted on Google Google
P M profile picture
P M
04/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Surelock Homes Locksmith responded very quickly to my call. The job was carried out quickly with excellent attention to detail and the process was clearly explained. I would definitely recommend.

Owner's reply
Many thanks for your great feedback from all here at Surelock Homes..😊

Our Guarantee

We charge only the price that is agreed and only for the work carried out

Competitive Rates

You can be assured that all our rates are competitive.

Independent Locksmith

We are in no way connected to a national company or a franchise.
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Call us.
We quote.
We come.
We serve.
You smile.
How quickly can an emergency locksmith reach ?
Response times depend on demand and location, but we aim to attend emergencies as quickly as possible across and nearby areas. Book Now!
Your exact address (including postcode), your phone number, and ideally a backup number for someone who can meet us if your phone dies. If you’re at a property with multiple flats or a difficult location to find, please mention that as well. Don’t worry about describing your lock over the phone—we can’t diagnose that remotely anyway.
In most cases, yes. We use non-destructive entry methods wherever possible.
Yes. We supply and install BS3621 and other insurance-approved locks.
You absolutely should. Even if the seller seems trustworthy, think about everyone who’s had keys over the years: their kids, their cleaner, their builder, the estate agent, the previous owner’s family members. At least one of those keys is probably still floating around. Plus, you have no idea if the previous owner lost a set at some point and never mentioned it. Rekeying is cheap insurance—usually under £100 for a standard front door.
British Standard (BS3621 for mortice locks, BS8621 for nightlatches) is the testing standard that insurance companies typically require. An “insurance-approved” lock means it meets your insurer’s requirements, which is usually BS3621. So they’re basically the same thing, just different ways of saying it. Check your home insurance policy—it’ll specify what standard you need. If you don’t have BS3621 locks and you get burgled, your insurer might reduce or refuse your claim.
Yes. Many uPVC lock issues can be resolved by replacing only the mechanism or cylinder.
Sure, if you lost them in your house or somewhere completely random. However, if there’s any chance someone could identify whose keys they are and where you live—such as if you lost them with your gym membership card or near your house—you should change the locks. Getting new keys cut when your old ones are lost is a massive security risk. Anyone who finds them could try local houses or follow you home one day. Not worth the risk for the sake of £80.
Not always. Often it’s misalignment—the door’s dropped on its hinges, or the frame’s shifted slightly, and now the locks aren’t meeting properly. We can usually adjust the hinges and realign things in about 30 minutes for £70-90. If the actual gearbox has failed (common in doors over 10 years old), then yes, the mechanism needs to be replaced. We can’t tell you which one it is over the phone, but we can diagnose it in about 30 seconds when we inspect it.
Decent ones are secure, cheap ones are rubbish. Yale, August, and Nuki make solid smart locks with proper encryption. The advantage isn’t that they’re more secure than a good traditional lock—it’s the convenience and control. You can let someone in remotely, get alerts when the door’s unlocked, and you don’t need to hide spare keys under the mat. The disadvantage is that they require batteries (which often die at the worst moment), and if you’re not tech-savvy, they can be frustrating. We fit them, but always with a key backup option in place.
Yes. We regularly support landlords, letting agents and commercial clients.
Correct, we come to you. The advantage for you is we’re not paying shop rent and rates, so we can keep prices lower. The downside is you can’t browse locks or drop keys off for cutting. But honestly, most people prefer us coming to them anyway—especially if you’re locked out or the job’s being done at your property. Book Now!

Have Question? We're Glad You Asked.

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Our cleaning service FAQs provide quick answers to common questions about booking, pricing, and service details.

Opening hours

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Address

Clive Road, Portsmouth, PO1 5JD.

Phone Number

02392 756 943

Email

surelockathome@gmail.com

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    Your local locksmith for lockouts, lock repairs, rekeying, and key services—handled with care, speed, and honest support.
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